Privacy Policy

At Seven Casino, we highly value the trust and loyalty of our players. Safeguarding your personal data is our top priority, and we are dedicated to managing your information with the utmost security, responsibility, and respect. This Privacy Policy outlines how we collect, use, and protect your personal data, ensuring transparency and trust. We encourage you to read this policy thoroughly to make well-informed decisions about your gaming experience with us.

Data Processing

This Privacy Policy outlines our commitment to comply with all relevant gambling regulations, including the processing of personal data. Such processing is essential to provide you with access to our games and related services in a seamless and lawful manner.

Seven Casino is managed by GreenTech Ltd., a company registered in Curacao, and holds a gaming license issued by Antillephone N.V. We operate with the highest respect for data protection and follow all necessary privacy laws to safeguard your data.

By using our services, you agree to the terms outlined in this Privacy Policy. We recommend reviewing this policy periodically, as updates may occur. Continued use of Seven Casino's services constitutes your agreement to any changes made.

Collection of Information

We collect various types of personal information through our website, including but not limited to:

1. Account and Communication Data: Information provided during registration, account management, or through communication with our support team, such as your name, email, contact details, and identification documents.
2. Interaction Records: Logs of interactions via email, live chat, phone, or other communication channels.
3. Transaction and Usage Data: Records of financial transactions, deposits, withdrawals, and your activity on the website.
4. Compliance Documentation: Information required for identity verification, age confirmation, and regulatory obligations.

Usage of Information

The personal data we collect is used for the following purposes:

1. Processing transactions, including deposits and withdrawals, and managing your bets.
2. Providing services and support in response to your requests or inquiries.
3. Conducting verification and compliance checks to meet legal and regulatory requirements.
4. Sending promotional and marketing content, provided we have your explicit consent.
5. Ensuring compliance with all relevant laws, including anti-money laundering and fraud prevention measures.
6. Monitoring and preventing fraudulent, illegal, or unauthorized activities on the platform.
7. Conducting market research and analyzing user data to improve our services and offerings.

Marketing Communications

With your consent, we may use your data to send you promotional content related to Seven Casino’s products, services, or special offers. You can opt-out of receiving these communications at any time by adjusting your account settings or contacting customer support directly.

Disclosure of Information

Your personal data will never be sold or rented to third parties. However, it may be shared in the following circumstances:

1. Within Our Group: To ensure the smooth operation and delivery of services across our platform.
2. With Trusted Partners: For processing services, including payment processors and third-party verification providers, to comply with regulatory and security requirements.
3. With Third-Party Providers: For tasks such as payment processing, fraud prevention, and compliance verification.

All third-party disclosures are made under strict confidentiality agreements, ensuring that your data remains secure at all times.

Data Security and Retention

Seven Casino takes appropriate security measures to protect your personal information in accordance with applicable laws. Your data will be retained for the duration required to comply with legal obligations and will be securely deleted or anonymized once it is no longer necessary, generally for a minimum of five years after account closure, as required by anti-money laundering laws.

Cookies and Tracking Technologies

Seven Casino uses cookies and similar tracking technologies to enhance your user experience, analyze site performance, and support our marketing efforts. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect the performance of the website.

Your Rights and Contact Information

You have the right to access, update, or request the deletion of your personal data. You can also object to the use of your data for marketing purposes at any time. To exercise your rights or if you have any concerns about how your personal data is handled, please contact our Data Protection Officer (DPO) at the provided contact email. If you reside in the EU, you also have the right to lodge a complaint with your local data protection authority under the GDPR.

This Privacy Policy demonstrates our commitment to safeguarding your privacy and ensuring a secure and compliant gaming experience. If you have any questions or need assistance regarding your personal data, feel free to reach out to our support team.